Shipping policy

Free Shipping: Enjoy free shipping on all orders placed through our website(only UK Mainland). Order cancellation is allowed before shipping, followed by a refund within 48 hours. Orders will be shipped directly from our local warehouses. We work with Yodel, EVRi，DX and DPD. 3-7 days free delivery. During the holiday period, order processing may be delay.
NOTE: For Scotland, Ireland postcodes, an extra delivery charge will apply.

No Hidden Costs: All prices include UK VAT (Value Added Tax). You will not be charged any additional customs, import duties, or brokerage fees upon delivery—we handle it all.

Customer Service: You can reach us via email at info@mustarmusic.com

We normally answer you within 24 hours.

Contact us: Our business address is 507, No. 9 Binshui Road, Hexi District, Tianjin, China Mainland, 300061; HK Office: RM 401 4/F WANCHAI CENTRAL BUILDING 89 LOCKHART ROAD, WAN CHAI, HK. Our support team is just a phone call away at Tel: 0086-2288353560. For customer service, you can reach us via email at info@mustarmusic.com